The Tikal Contact Center and our inbound solution is designed with your specific needs of in mind. The Tikal Contact Center solution is highly intuitive to use and contains robust functionality to support all inbound customer interaction requirements:
Tikal’s solution includes a full set of open APIs for integration with major ERP, CRM or BI systems.
With the Tikal Contact Center solution, any business can leverage its inbound customer service and support activities to improve customer loyalty and build competitive advantages.
Our solution can be deployed on premise or as a cloud service, where all you need is a computer, Internet connectivity and a headset to start offering the best experience to your customers.